• Promote a culture of customer service with the purpose of achieving excellence in customer satisfaction;
  • To constantly seek new and better solutions for the continuous adaptation of the offer to the Customers’ needs;
  • To establish a fruitful partnership relationship of proximity and trust with the Insurance Companies;
  • To promote the personal and professional development of our people;
  • To promote the balance between personal, professional and family life of our People;
  • Maintain an image of credibility and solidity with Stakeholders;
  • Comply with legal and regulatory requirements;
  • To grow in a continuous and sustained manner;
  • Guarantee and preserve the confidentiality, integrity and availability of the information that supports the business and company processes;
  • Prevent the ability to respond to security incidents and ensure business continuity;
  • Control and, where possible, eliminate hazards and reduce risks to safety and health at work, providing safe and healthy working conditions in order to prevent accidents and damage to the health of employees;
  • To permanently consider the contribution of the Rego Group’s activities to sustainable development, combining the social, economic and environmental components, in line with the legitimate interests of society;
  • Use available technologies that ensure rationalization in the consumption of resources (materials, fuel and energy) and a commitment to reuse and recycling;
  • Developing greater awareness among employees and other stakeholders of the importance of good environmental and energy performance, and of Information Security;
  • Continuously improve the effectiveness of the management system, promoting risk management and mitigation, and realizing opportunities for improvement.