Quality Policy

 

F· REGO – Corretores de Seguros, SA. has a vision of excellence in the management of their clients’ insurance contracts, built on the accurate protection of their interests, both property and personal, and optimizing costs. F·REGO – Corretores de Seguros, SA. is guided by the following Quality principles:

  • Providing a service of insurance brokerage in order to achieve excellence in customer satisfaction
     
  • Developing new and better solutions for continuous adaptation to the needs of customers
     
  • Promoting a commitment to customer service, reflected in the rapid and efficient response to requests
     
  • Establishing a partnership with our suppliers (the Insurance Companies) and making an ongoing assessment of their performance
     
  • Providing training/awareness for employees to improve their skills
     
  • Maintaining an image of credibility and strength (before customers, Insurance Companies and the society)
     
  • Complying with the legal and regulatory requirements
     
  • Growing continuously and sustainably
     
  • Continuously improving the efficiency of our Quality Management System.
 
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